GENERAL MANAGER: SNOW HILL

Hours

44 hours per week, including weekends and evenings

Salary

Starting from £28,425 dependent on experience

Location

North Brewing Co,
Unit 1, Snow Hill,
Queensway,
Birmingham,
B4 6GH

Job Description

North was founded by John Gyngell and Christian Townsley, the brains behind legendary Leeds beer venue North Bar, which opened in 1997; known as “the first craft beer bar in Britain”. North Bar influenced a new wave of modern beer bars and breweries across the country, including their own, with many citing the bar as one of the driving forces and influences behind the craft beer revolution in the UK. The North family has now extended, to multiple sites across Leeds and one in Harrogate as well as two taprooms- one being attached to our flagship brewery Springwell.

North Taproom: Snow Hill will be our first site opening in Birmingham and we’re so excited to establish ourselves in a new city and introduce new people to our award-winning beer!

Situated opposite Snow Hill station, the taproom will experience heavy footfall and need amazing management and bar teams to keep on top of service and provide customers with the best experience possible.

Little Boy Bao will be serving up delicious bao buns and loaded fries that pair perfectly with our fantastic beers.  You’ll be helping to run the kitchen alongside a Kitchen Manager to ensure the food is perfect and the service is ace.

As General Manager you’ll be responsible for leading and motivating your team, ensuring that North Taproom: Snow Hill is a popular and inviting location.

We’re looking for an experienced, enthusiastic, and hard-working individual to lead the team at Snow Hill as the General Manager.  You’ll need to be highly experienced in the world of hospitality, extremely well organised, driven, creative, with strong communication and leadership qualities, plus a natural ability to get the best out of a team and sell great drinks!

 

  • Recruiting, training and managing staff to ensure a happy and successful workplace
  • Leading regular team meetings and attending management meetings at HQ.
  • Building strong working relationships with other General Managers across the North company.
  • Ensuring that our North version of customer service is consistent- we’ve been offering table service since day 1 and won’t be stopping any time soon!
  • Stock management and working alongside the Retail Stock Manager to order products that you think will work well in your site
  • Working alongside the Kitchen Manager to ensure quality products and service
  • Responding positively to customer enquiries and building up a database of regular customers
  • Promoting the site and events through the inventive use of social media
  • Identifying opportunities and areas to improve and develop- both internally and externally
  • Completing necessary management administrative tasks- compliance, HR, staff development and feedback

We hire people who are-

  • hungry– hardworking and always striving for success in everything they do
  • humble– willing to help others and go above and beyond to get the job done
  • people smart– able to use their initiative and good judgement to bring out the best in themselves and their colleagues.

 

ESSENTIAL SKILLS:

  • Outstanding communication skills
  • Previous management skills and experience
  • Highly organised and effective time management
  • Strong leadership skills- able to lead and motivate the team
  • Happy, sociable with a natural tendency towards being hospitable/attentive
  • Strong social media skills- excited to learn new techniques
  • A desire to learn and share knowledge
  • An understanding of GP, management accounts/P&Ls, stock, etc
  • Licensee/personal license holder
  • Computer literate- the standard stuff

 

DESIRED SKILLS:

  • Broad spirits and wine knowledge
  • Barista skills
  • Craft beer knowledge
  • Health & Safety knowledge
  • Foody hygiene certification
  • Hold clean UK driving license

33 days annual leave (including 8 bank holidays)

Access to our Wellbeing Team – they organise workshops and activities, alongside providing digital and physical resources.

Staff discount across all our bars and webshop.

Cost price sustainably sourced merchandise.

Access to the staff Health Cash Plan. This allows staff to claim money towards prescriptions, dental care, contact lenses etc.

Cycle Scheme and Tech Scheme.

1 week ‘life leave’ – this is in addition to your annual leave and covers events that you might usually eat into your allowance for e.g. moving house

Compassionate leave, separate from your annual leave allocation

2 weeks company sick pay

Generous parental leave

Training and development opportunities

An opportunity to work in a friendly, ambitious team at one of the UK’s leading, and fastest growing, Independent Craft Brewers.

The opportunity to learn about a variety of duties in a small and inclusive company. We get stuck in!

Job security – as we continue to grow our brewery operation, we get busier and busier

HOW TO APPLY

If you would like to apply for the position of General Manager please send an up to date CV and covering letter to Sophie on HR@northbrewing.com.  Your application will not be considered without a covering letter.

We are an inclusive and equal opportunities employer, if you feel under-represented in the hospitality/brewing industry then we encourage you to apply. Please click here to read our Recruitment Policy. 

This role has a closing date of 14th October 2022. We may be interviewing as we go but won’t make any final decisions until the closing date has passed.

At North we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t fit perfectly with what we’ve outlined we encourage you to apply anyway.  You may just be the perfect fit for this or another role.

GET TO KNOW NORTH